Hearing loss can make phone conversations frustrating. You might miss important words or struggle to understand the person on the other end. At Audiology & Hearing Centers, we offer CaptionCall, an easy solution that makes phone communication clearer and more enjoyable by showing real-time captions during every call.
What is CaptionCall?
CaptionCall stands for Captioned Telephone Service. It’s a special phone system designed for people with hearing loss. As the caller speaks, captions appear on a large screen, helping you follow the conversation more easily. It’s like having subtitles for your phone calls—perfect for anyone who needs a little extra help understanding speech over the phone.
How CaptionCall Works
- CaptionCall phones come with a large, easy-to-read display screen
- Real-time captions show what the caller says as they speak
- A secure captioning service transcribes the conversation live
- Works with a landline and high-speed internet connection
- A CaptionCall mobile app is also available for smartphone users
Benefits of Using CaptionCall
- Understand every word of your phone conversations
- Stay connected with family, friends, and healthcare providers
- Boost your confidence and independence when using the phone
- Free service for qualified users
- No cost for the phone, installation, or training
- Works well with hearing aids or cochlear implants
Who Qualifies for CaptionCall?
To qualify for CaptionCall, you must:
- Have hearing loss that makes it difficult to use the phone
- Receive certification from a licensed audiologist (we can help!)
- There are no age limits—anyone with qualifying hearing loss can apply
How to Get a CaptionCall Phone
Getting started is simple:
- Schedule a hearing evaluation at our Tampa Bay or Venice clinic
- Our audiologists will certify your hearing loss
- CaptionCall will deliver and install the phone at no cost to you
- A CaptionCall representative will provide free training so you can start using it right away
CaptionCall and Your Hearing Aids
CaptionCall phones work well with hearing aids and cochlear implants, giving you a more complete and clear communication experience. With both amplified sound and real-time captions, you can enjoy your conversations with greater confidence.
Frequently Asked Questions
Is CaptionCall really free?
Yes! The phone and captioning service are free for qualified users through a federal program.
Do I need to be a certain age?
No—anyone with certified hearing loss can qualify for CaptionCall, regardless of age.
Can I use CaptionCall if I already wear hearing aids?
Absolutely! CaptionCall enhances phone conversations even when you use hearing aids.
What if I need help using the phone?
Free in-home training is provided to help you feel comfortable using the phone from day one.
Ready to enjoy clearer phone calls? Schedule an Appointment Now!
Contact Audiology & Hearing Centers in Tampa Bay or Venice, FL today to schedule your hearing evaluation and find out if you qualify for a free CaptionCall phone.
Our clinics are located in Tampa Palms, FL, Tampa Westchase, FL, Palm Harbor, FL, Venice, FL, Sarasota, FL, Bonita Springs, FL and Alpharetta, GA.
We’re here to help you stay connected with the people who matter most.
