With over a decade of experience in customer service and a strong background in social services and healthcare, I bring a well-rounded, compassionate, and client-focused approach to every role I undertake. I spent five years working as a Case Manager in a nonprofit organization, where I supported diverse populations through crisis intervention, resource coordination, and advocacy—helping individuals and families navigate complex social systems to achieve stability and growth.
Following my work in the nonprofit sector, I transitioned into the dental field, gaining hands-on experience in patient care, administrative coordination, and front office operations for over a year. My deep-rooted commitment to service excellence, combined with my ability to adapt across industries, makes me an asset in both people-facing and operational roles.
Throughout my career, I’ve consistently leveraged my customer service expertise—spanning over 10 years—to foster trust, build relationships, and ensure a positive experience for every client or patient I support.